Pastel My Business questions & answers

Helps you prepare your accounts and statements quickly and easily
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Question by Mellie Rossouw
97 views
July 19, 2021
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Answer by Akash Shah

To install your existing Pastel on a new PC, you will need to follow these steps:

  1. Ensure you have the installation files or setup disc for Pastel My Business V3.1.1.
  2. Transfer the files to your new PC, either by using a USB drive or by downloading them from the official Pastel website.
  3. Locate the installation file or setup disc and run it on your new PC.
  4. Follow the on-screen instructions to complete the installation process.
  5. During the installation, you may be prompted to enter your license number (3M1B1156785). Enter it when prompted.
  6. Once the installation is complete, you should be able to open and run Pastel My Business on your new PC using your existing license.
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Question by Guest
246 views
November 13, 2008

I entered supplier invoices and payments, but these do not appear on my income statement. I also entered sundry payments, some with 14% VAT, which do not appear on my TAX report. What should I do?

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Answer by Dan Angel

If the invoices and payments do not appear as they should in Pastel My Business, try uninstalling and reinstalling the software. If this doesn't help, use +27 11 304 3000 phone number or [email protected] email address to get in touch with the support team.

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